Contacting Us
Phone: 317-336-8900Fax: 317-336-8902
We recently implemented a recorded phone prompts system that you hear when you call our office. We know how frustrating it can be to have to listen to a long message waiting to hear the option you need, or feeling stuck in the recording. Here are some option choices that you may dial as soon as the recording starts.
You may dial zero if you have a true emergency regarding your pet, or if you feel transferred to the wrong option.
0 – Emergency with your pet
1 – Prescription medication and prescription food refills; please give 24 business hours on medication refills
2 – General, non emergency questions for the nursing staff; if you think your pet needs to be seen today, please do not leave a message in this mailbox.
3 – Make, change, or cancel an appointment; all calls relating to grooming; to reach the front desk
4 – Extended Stay Information or Reservations
5 - General Information (location, hours, phone number, fax number)
6 – Questions about your bill, make a payment (you can also pay your bill on this website)
7 - Leave a message in the General Voicemail
About Fall Creek Veterinary
Dr. Jerry Risser, Dr. Aaron Luth, and Dr. Katie Becker, as well as our entire staff, are passionate about caring for you and your pet. Fall Creek Veterinary Medical Center was started because we felt we could offer a new way to achieve a vision of warm professionalism, and we to spend our time and efforts to provide exquisite care and personal attention.
We encourage you to speak with any of our team members. From the doctors, to the front desk staff, to technicians and animal care attendants, you will find these individuals were individually, specifically chosen for their dedication to these ideals.
Drs. Jerry Risser, Aaron Luth, and Katie Becker, as well as our excellent staff, are passionate about caring for you and your pet.